A little clarity before you go
Answers to common questions about renting with El Fahd.
How do I book a car with ElFahd?
Choose the car, dates and pickup point on the site, and leave your name and number. The request reaches us directly; the team confirms availability and any pending driver or delivery fee on WhatsApp.
Is there a minimum rental period?
Economy, sedan and SUV start from 3 days. Luxury and VIP start from 4 days.
What documents do I need?
You need a valid national ID, or a passport if visiting. For self-drive, the driver also needs a valid Egyptian or international driving licence. A licence is not required when you rent with a driver. The team checks the documents before handover.
Can you deliver the car to my address?
Yes. Collect from the Mariouteya branch in Haram, or we deliver inside Cairo and Giza. Delivery elsewhere is arranged with the team.
How does airport delivery work?
We deliver at Cairo Airport and Borg El Arab Airport with at least 24 hours of notice. Confirm the meeting point and any delivery fee with the team when you book.
Is the insurance comprehensive?
Yes, every booking includes full insurance. What it covers and where it stops is given to you in writing before handover.
Can I rent a car with a driver?
You can request a driver. The team confirms the driver service and its fee separately before booking.
How many kilometres are included?
The team confirms the included kilometres and any extra-kilometre charge for your exact vehicle before you book.
Who pays for fuel?
Fuel is on the renter. You take the car at a recorded fuel level and bring it back at the same level.
How do I pay?
You pay at pickup, when the car is handed over to you. We accept all payment methods: cash, card and bank transfer. There is no online payment on the site right now.
Do you offer monthly contracts for companies?
Yes. We run monthly contracts for individuals and companies, with or without a driver, including servicing, insurance and a clear invoice.
How do I cancel or change a booking?
Contact the team as early as you can. Moving the date or switching class is possible subject to availability, and cancellation fees are given to you in writing with the confirmation.
Do I need to pay a security deposit?
Eligible renters may qualify for no security deposit, subject to profile review and El Fahd approval. Confirm the applicable terms with our team before booking.
What is the minimum age to rent a car?
The driver must be at least 18 years old. This requirement applies to the driver, not passengers.
Can visitors from abroad rent a car?
Visitors need a valid passport. For self-drive, the driver also needs a valid Egyptian or international driving licence; a licence is not required when renting with a driver.